Refund Policy
Effective Date: March 04, 2025
Last Updated: March 04, 2025
We want you to feel absolutely confident about investing in your learning experience with Learn With Alyssa. Your success is our priority, and we stand by the value we provide. Please review our refund policy before purchasing any digital products or services.
Online Courses: 30-Day Money-Back Guarantee
We are confident that our courses will provide immense value and significantly transform your design & marketing. To ensure you feel completely secure in your investment, we offer a 30-day money-back guarantee on online courses.
Eligibility for a Refund:
To be eligible for a full refund, you must:
- Request your refund within 30 days of your original purchase date.
- Demonstrate genuine engagement with the course material. This means you must have completed at least 75% of the core modules/lessons within the course.
- Show proof of implementation and effort. Provide evidence that you have actively attempted to apply at least 3 key strategies or exercises taught within the course (e.g., screenshots of designs, brand kits created, social media posts drafted, specific lesson takeaways implemented), along with a brief explanation of the challenges you faced or why the course did not meet your expectations despite your efforts.
This "show your work" approach allows us to understand where you might be facing challenges and ensures the guarantee is utilized by those who have genuinely committed to the learning process but found it wasn't the right fit.
To Request a Refund:
Please email us at đź“§ [email protected] with your purchase details and the required proof of engagement/implementation. Refund requests that do not meet the above criteria will not be approved.
Digital Products (Templates & Downloadable Materials)
Due to the immediate and intangible nature of digital content such as templates and standalone downloadable materials (not part of the main course), all sales of these specific products are final and non-refundable. Once access is granted, you receive immediate value and cannot "return" the product.
Coaching & 1:1 Sessions
Cancellations for coaching sessions must be made at least 24 hours in advance to be eligible for a full refund or reschedule. Sessions canceled with less than 24 hours’ notice may not be refunded or rescheduled.
Unauthorized Purchases
If you believe a purchase was made in error or without your authorization, please email us immediately at đź“§ [email protected] so we can investigate.
Policy Changes
We reserve the right to update this refund policy at any time. Changes will be reflected on this page with an updated effective date.